Orders Managment
- Manage orders for services like Laundry, Ironing, Dry Cleaning, and Bags/Shoes.
- Easily add new orders for each service category.
- Send order status updates to customers via WhatsApp.
- List orders separately by service type or view all services in one list.
- Assign or forward orders to specific branches for streamlined processing.
Orders Overview
New Laundry Orders
- Laundry Orders : Add orders by selecting services.
- Category Selection : Choose a category (Normal, Heavy, Super Heavy) and enter weight in kg. Subtotal is shown; prices adjustable by Super Admin.
- Customer Info : Enter mobile number to auto-fill saved customer details.
- Wash Type : Super Admin can manage available wash types.
- Iron Pieces : Enter count; subtotal shown based on category rate.
- Delivery & Charges : Choose delivery type (Regular 48 hrs, Express 24 hrs, Ultra Express 8 hrs) for billing; apply pickup/delivery fees for orders under 350 and enter coupons for discounts; final amount shown.
Listing & Managing Laundry Orders
- Order Overview : View complete order details, including service type, current status, and payment method information.
- Detailed Order View : Access comprehensive information for individual orders, featuring customer details, itemized charges, and delivery status updates.
- Reassign Orders : Transfer orders to other branches to streamline workflow and enhance efficiency.
- Update Order Status : Change status (Accept, In Progress, Reject) and notify clients through WhatsApp about the changes.
- Edit Order Info : Adjust charges, update payment statuses, and select the payment method for orders marked as Successful.
New Ironing Orders
- Ironing Orders : Input the total number of cloth items categorized as Normal, Heavy, or Super Heavy, with Super Admin establishing the fixed pricing for each service.
- Customer Information : Enter the mobile number to automatically populate the customer's name, email address, delivery address, and pincode for either delivery or pickup.
- Delivery Options : Select the desired delivery method—Regular (48 hours), Express (24 hours), or Ultra Express (8 hours)—with applicable charges determined by the selected option.
- Charges & Discounts : Implement pickup or delivery fees for orders below 350, apply discount coupons, and view the final invoice reflecting all applicable charges and discounts.
Listing & Managing Ironing Orders
- Listing Orders : View detailed ironing orders with service type, status, and payment info.
- Order Details : Access individual order details, including customer info, charges, payment, and delivery status.
- Order Assignment : Reassign or forward orders to other branches for workflow management.
- Status Updates : Update order status (Accept, In Progress, Reject), add comments, and notify clients via WhatsApp.
- Edit Order : Modify order details, update payment to Successful or Pending, and select payment options if successful.
New Dry Cleaning Orders
- Dry Cleaning Orders : Add orders by entering cloth count by category. Pricing is set by the Super Admin for each service.
- Customer Info : Enter the customer's mobile to auto-fill their saved details for delivery or pickup.
- Category Rates : Select category, enter quantity, and view the subtotal based on Super Admin-set rates.
- Delivery Options : Choose Regular (48 hrs), Express (24 hrs), or Ultra Express (8 hrs) with corresponding charges.
- Charges & Discounts : Apply delivery charges if < 350, and use coupon codes for discounts. Final bill reflects all charges.
Listing & Managing Dry Cleaning Orders
- Order Listing : View all orders, including service type, status, and payment information for easy tracking.
- Order Details : Access comprehensive information on customers, charges, and delivery status to ensure service quality.
- Assignment : Reassign orders to different branches or Processing Units (PUs) to optimize workflow and efficiency.
- Status Updates : Admins can update the status of orders (Accept, In Progress, Reject) and send comments via WhatsApp to clients for effective communication.
- Edit Order : Modify details of existing orders, set payment statuses, and choose payment types to manage billing accurately.
New Bags / Shoes Orders
- Service Management : Super Admin sets prices for services like cleaning, repair, and polishing for bags and shoes.
- Customer Info : Enter the customer’s mobile number to auto-fill their saved details for delivery or pickup.
- Service & Item Count : Select service type (e.g., repair, cleaning) and item count. The subtotal is auto-calculated.
- Delivery Options : Choose Regular (48 hrs - 1x), Express (24 hrs - 1.5x), or Ultra Express (8 hrs - 2x) delivery, with billing adjusted accordingly.
- Charges & Discounts : Apply pickup/delivery charges if under the threshold, and add a coupon for discounts to display the final bill.
Listing & Managing Bags / Shoes Orders
- Order Listings : View detailed lists of bags and shoes orders, including service type, status, payment info, and comprehensive order details such as customer info, charges, and delivery status.
- Reassign Orders : Orders can be forwarded to another branch, allowing admins to adjust the assigned branch for workflow efficiency.
- Status Updates : Update order status (Accept, In Progress, Reject) with comments sent to clients via WhatsApp.
- Edit Order Details : Modify charges and update payment status (Successful or Pending), with payment method options for billing.
- Assign Processing Unit : Allocate orders to a Processing Unit (PU) from a list of unit names.
Admin Orders Management for Laundry Management Software: Efficient Order Handling and Branch Coordination.
Manage orders for services such as Laundry, Ironing, Dry Cleaning, and Bags/Shoes with ease. Quickly add new orders for each service category to streamline the order intake process. Send real-time order status updates to customers via WhatsApp, ensuring timely communication. View orders separately by service type or in one consolidated list for better management. Assign or forward orders to specific branches for efficient processing and service delivery.